High Tech Crime Institute Group

High Tech Crime Institute Group privacy statement was written as a guide to the information we collect from users and how we use that information.  We feel this will allow them to make an educated and comfortable decision to supply information to us.  If you have any questions comments or concerns please let us know at support@gohtci.com.

• Statistic Tracking
• Cookies
• Demographic and Personal Information we Request
• How we use collected information
• Who we share information with

High Tech Crime Institute Group operates numerous websites beyond the main website www.gohtci.com and all sites track statistics.  The sites run on Windows and Linux Server with Extended Logging.  IIS captures IP Address and referring URL as well as keywords used in major search engines such as MSN, Yahoo, and Google.  The statistics also track pages viewed, how long they are viewed, session time and other statistics.  This information is used internally only to manage the user experience better.  We do not publish or in anyway make our statistics public.  We may, on occasion list how many visitors or hits our site has handled in a given time period, but NO specific information on individual IP addresses is released.  Our statistics are compiled and tracked with LiveStats XSP, it will do a reverse DNS lookup and display a machine name and origin.  This is used for regional demographics only and is not stored, nor shared.

Cookies are small text files that a website can send to your browser for storage on your hard drive. Cookies can make use of the Web easier by saving status and preferences about your visit to a website. Cookies cannot be accessed by any website other that the website that created such cookie. The cookies do not send any information and expire within a few days.
We may use cookies to collect information about a visitor's use of the website and to facilitate return visits. Cookies on the site may collect the following information: a unique identifier, user preferences and profile information. The information collected from cookies is tracked to improve the functionality of the website by facilitating navigation, and increasing the relevance of content.
While we do not offer an opt-out on the website for cookies, your browser provides you with information and control over cookies. You can set your Web browser to alert you when a cookie is being used, get information on the duration of the cookie, and learn to which server your information is being returned. To learn more about cookies and browser functionality relating to cookies please search for "cookies" in the help function of your browser.

We request personal information in several areas of our website; when demos are downloaded, information is requested, products are purchased, technical support is requested or a subscription to our newsletter is requested.  Along with personal information we also request basic demographic information and/or a description of the problem you are having.  All mailing lists are opt-in and the user can unsubscribe at anytime by sending an e-mail to unsubscribe@gohtci.com to be immediately removed.

Any information collected on our website, whether submitted by the user or collected by the statistics server is used strictly in-house for demographic analysis, product improvement and enhanced user experience.  We do have a monthly newsletter which is opt-in by e-mail.  We do not spam or bulk e-mail offers or advertising nor do we sell or distribute our list to any third party persons or companies.  We keep all information strictly confidential.

We currently do not share any information with our partners.  This is subject to change without notification.

Customer Service: support@gohtci.com
Cancel subscription: unsubscribe@gohtci.com
Phone Us: (toll free) 877-246-4824