General Product Support Pages

HTCI takes pride in all the equipment and services that it provides to our customers.  Unfortunately every once in a while something may go wrong.  Please use this page to submit any problems or concerns that you may have with any HTCI product or service.  To submit a help ticket simply click on the Open A New Ticket link.  To check the status of your ticket use the Check Open Ticket link.  You will recieve email updates as your ticket is processed.  If you do not wish to create a ticket you can also always send an email to support@gohtci.com.  This will be answered as quickly as possible.

Open A New Ticket - This will create a new support ticket

Check an Open Ticket - To check the status of an open ticket

** Custom built systems will have a direct link to their specific build.  These support pages are for general builds only.

** These pages are for systems integrated by HTCI.  For infomation on specific programs not mainitained by us please contact the vendor directly.